Spectralink h340 User Manual download pdf (Page 57)

SpectraLink Corporation Configuration and Administration—NetLink e340/h340/i640 Wireless Telephone

with SIP

PN: 72-1089-02-D.doc Page 57

Message Description Action

No IP Address Invalid IP. Check the IP address of the handset and

reconfigure if required.

No SIP DHCP DHCP is configured but no valid SIP option

43 was found.

Check DHCP configuration for option 43

and reconfigure if required.

No Net Access Cannot authenticate / associate with AP. Verify the AP configuration.

Verify that all the WEP settings in the

handset match those in the APs.

No Net Found

No APs

Handset cannot find any APs

This indicates any of the following:

No radio link. Verify that the AP is turned on.

No ESSID: Auto-learn not supported (or)

incorrect ESSID.

Verify the ESSID of the wireless LAN and

enter or Autolearn it again if required.

AP does not support appropriate data rates. Check the AP configuration against

Configuration Note for AP.

Out of range. Try getting closer to an AP. Check to see if

other handsets are working within the

same range of an AP. If so, check the

ESSID of this handset.

Incorrect Security settings. Verify that all the Security settings in the

handset match those in the APs.

No Net Found

xxxxxxxxxxxx yy

x…x = AP MAC address.

yy = AP signal strength.

Handset cannot find a suitable AP; displays

MAC and signal strength of “best” non-

suitable AP found.

Check AP and handset network settings

such as ESSID, Security, Reg domain and

Tx power.

Ensure APs are configured per

Configuration Note

Try Site Survey mode to determine a more

specific cause.

No PBX Response The handset has exceeded its retransmission

limit with no ACK response from proxy server.

Verify that proxy server IP address and port

are properly configured.

No Reg Domain Regulatory Domain Not Set. Configure the Regulatory Domain of the

handset.

No SVP IP The handset is configured for “Static IP” (as

opposed to “use DHCP”), and no valid

NetLink SVP Server address has been

entered.

Enter a valid NetLink SVP server IP address

in the configuration setting or change to

“use DHCP.”

No SVP Response

yyy.yyy.yyy.yyy

y…y = SVP Server IP address.

Handset has lost contact with the SVP Server.

This may be caused by bad radio reception

or a problem with the NetLink SVP Server.

The handset will keep trying to fix the

problem for 20 seconds, and the message

may clear by itself. If it does not, the

handset will restart. Report this problem to

the system administrator if it keeps

happening.

No SVP Server Handset can’t locate NetLink SVP Server. IP address configuration of NetLink SVP

Server is wrong or missing.

NetLink SVP Server is not working. Check error status screen on NetLink SVP

Server.

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Spectralink h340 User Manual Page 57

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