Spectralink h340 User Manual download pdf (Page 44)

SpectraLink Corporation Configuration and Administration—NetLink e340/h340/i640 Wireless Telephone

with SIP

PN: 72-1089-02-D.doc Page 44

Numbers racing across the handset display indicate AP information is being

obtained. A Waiting message indicates the system is not configured properly and the

handset cannot find any APs.

Solving coverage issues

Coverage issues are best resolved by adding and/or relocating APs.

Overlap issues may be resolved by reassigning channels to the APs or by relocating

the APs. See the

Troubleshooting

section under

Access Point Problems

for more

information.

8.2 Diagnostics Mode

The Diagnostics Mode is used to evaluate the overall quality of the link between the

handset, AP, and infrastructure side equipment, such as proxy server, NetLink SVP

Server, and gateways. Unlike site survey, the Diagnostics Mode is used while the

functional code is running, and during a call.

When Diagnostics Mode is turned on in the Admin menu, the handset can display

diagnostic screens any time it is active (in a call).

The display of information is instigated by pressing the MENU key. Only four of the

diagnostic counters listed below can be shown at a time. Pressing the MENU key

multiple times will cycle through the various counters and the normal off-hook

(proxy server) display. The numeric icon at the top of the display indicates what

screen number is being displayed. For example, the first time the MENU key is

pressed, the 1 icon is shown, and the first four counters are displayed. The next time

it is pressed, the 2 icon is shown, and the next four counters are displayed. The

counters will be cycled through in this fashion until there are no more counters to be

displayed. After all the counters have been displayed, the screen returns to the

normal off-hook proxy server screen.

Note that the normal used of the MENU key is not available if Diagnostics Mode is

enabled.

The information provided by the

Diagnostics Mode includes:

Screen 1

• Missed receive packet count since power up (MissedRcvCnt)

• Missed transmit packet count since power up (MissedXmtCnt)

• Receive retry count since power up (RxRetryCount)

• Transmit retry count since power up (TxRetryCount)

M i s

c v

M i s

t C

R x R

t r y

T x R

t r y

1 2 ... 39 40 41 42 43 44 45 46 47 48 49 ... 60 61

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Spectralink h340 User Manual Page 44

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