Spectralink h340 User Manual download pdf (Page 55)

SpectraLink Corporation Configuration and Administration—NetLink e340/h340/i640 Wireless Telephone

with SIP

PN: 72-1089-02-D.doc Page 55

Message Description Action

DCA Timeout The handset has detected a fault for which it

cannot recover, possibly due to a failure to

acquire any network.

Turn the handset off, then on again. If error

persists, contact SpectraLink Technical

Support and report the error.

DHCP Error (1-5) DHCP Error 1. The handset cannot locate a DHCP server.

It will try every four seconds until a server is

located.

DHCP Error 2. The handset has not received a response

from the server for a request to an IP

address. It will retry until a server is found.

DHCP Error 3. The server refuses to lease the handset an

IP address. It will keep trying.

DHCP Error 4. The server offered the handset a lease that

is too short. The minimum lease time is 10

minutes but SpectraLink Engineers

recommend at least one-hour minimum

lease time. The handset will stop trying.

Reconfigure the server and power cycle the

handset.

DHCP Error 5. Failure during WEP Key rotation process

(proprietary feature).

DHCP Lease Exp

yyy.yyy.yyy.yyy

y…y = DHCP server IP address.

DHCP is not responding to renewal attempts

(at least one renewal succeeded).

The handset failed to renew its DHCP

lease, either because the DHCP server is

not running, or because the configuration

has been changed by the administrator.

The handset will attempt to negotiate a

new lease, which will either work, or it will

change to one of the above DHCP errors (1

through 4).

DHCP NACK error

yyy.yyy.yyy.yyy

y…y = DHCP server IP address.

DHCP server explicitly refused renewal.

The DHCP lease currently in use by the

handset is no longer valid, which forces the

handset to restart. This problem should

resolve itself on the restart. If it does not,

the problem is in the DHCP server.

DL Not On Sector Handset software download files are

incorrect or corrupted.

Download new software from the

SpectraLink website per

Software

Maintenance

DO NOT POWER OFF The handset is in a critical section of the

software update.

None. Do not remove the Battery Pack or

attempt to power off the phone while this is

displayed. Doing so may require the

handset inoperable.

Duplicate IP The handset has detected another device

with its same IP address.

If using DHCP, check that the DHCP server

is properly configured to avoid duplicate

addresses.

If using Static IP, check that the handset

was assigned a unique address.

Erase Failed Download process failed to erase the

memory in the handset.

Operation will retry but may eventually

report the error "int. error: 0F" Power cycle

the handset.

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Spectralink h340 User Manual Page 55

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